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Jobs

8 customer service tips every retail employee should have

Michael Hoon

Jun 21, 2018

Dealing with sometimes demanding, sometimes ornery, sometimes outright hostile customers may be the biggest challenge any retail employee must face. R...

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Local & Social

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Local News, News

State & Union: Olean native co-authors memoir of Afghan women’s rights pioneer

October 4, 2025

An Olean native has collaborated with a pioneer of women's rights and justice in Afghanistan to bring forth a gripping memoir, "Marzia: A Judge’s Figh...

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Cattaraugus County, Local News, News

Bouncing into Falling Leaves weekend

October 4, 2025

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Football, Local Sports, Sports

Cards hold off F/E late, earn 18-6 bounce-back win

October 3, 2025

RANDOLPH — Coming off its first loss and trailing 6-0 after the first quarter, the Randolph football team turned the table on Franklinville/Ellicottvi...

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Football, Local Sports, Sports

Panthers play with ‘a chip,’ stun Salamanca

By HENRY BUCHAN, Olean Times Herald

October 3, 2025

Portville/C-R/B-R knocks off Warriors in ‘C’ battle, 28-8 PORTVILLE — On paper, the Portville/Cuba-Rushford/Bolivar-Richburg football team looked over...

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Football, Local Sports, Sports

Hirliman powers Huskies past EA/Holland

October 3, 2025

Senior rushes for 127 yards, 3 TDs; OHS escapes 21-14 EAST AURORA — In the aftermath of yet another road win, Phil Vecchio probably said it best: “At ...

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