Olean Times Herald

There comes a point in every leadership/management journey where the spark fades. Not the passion for the job, but the way it’s being done. The urgenc...

Does this sound familiar: constant meetings; emails; office drop-ins and digital distractions? How about ongoing conversations with employees, peers, ...

It’s our holiday column, nestled nicely between Thanksgiving and Christmas. As we think about the new year, we’d like to share some ideas, suggestions...

Southwest Airlines was the answer. What was the question? We asked students in one of our college classes to prompt ChatGPT for an example of a compan...