Home Online Features Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time
Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time
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Teleperformance  
February 4, 2025

Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time

Solution is instrumental in improving first-contact resolution, compliance, customer satisfaction, and sales conversions

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