Home Online Features Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time

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Teleperformance

February 4, 2025

Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time

Solution is instrumental in improving first-contact resolution, compliance, customer satisfaction, and sales conversions

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Olean Times Herald

Local & Social

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Local News, News

Olean Music Boosters announce poinsettia and wreath sale

October 25, 2025

OLEAN — It’s that time of year again. The Olean Music Boosters have officially launched their annual Wreath and Poinsettia Sale, a long-standing tradi...

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Outdoors

Death by rainbow trout? Almost

By WADE ROBERTSON

October 25, 2025

As human beings we see many unexpected things transpire in our lives. The old saying: Truth is stranger than fiction, is absolutely true and just thi...

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Business, Cattaraugus County, Local News, ...

Nacho Mamas Tacos opens in Salamanca Mall

By DEB EVERTS news@oleantimesherald.com

October 25, 2025

SALAMANCA — A new restaurant recently opened at 100 Main St. in the Salamanca Mall, offering the public much more than a variety of different tacos. N...

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Allegany County News, Cattaraugus County, High School, ...

Cool in School: Randolph school district presented Culture of Caring Award

KELLEN M. QUIGLEY kquigley@oleantimesherald.com

October 25, 2025

RANDOLPH — The Randolph Central School District was recently honored by the New York State School Boards Association (NYSSBA) with the Culture of Cari...

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Local News, News

In starting over, Cuba woman starts new business

By JOHN BARTIMOLE Special to Olean Times Herald

October 25, 2025

Editor's note: This is the third in a series of six articles spotlighting the businesses making up the 2025 Laine Business Accelerator cohort. Molly V...

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Teleperformance wins 2025 BIG Innovation Award for its GenAI-powered advanced interaction analytics platform that delivers actionable CX insights in near real-time

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