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December 11, 2024

Most CX Operations Will Soon Use AI to Help Agents Better Engage Customers, Frost & Sullivan Study Finds

APAC Leads in CX AI-Driven Workforce Engagement Management

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Olean Times Herald

Local & Social

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Local Sports, Sports

Thompson honored for Olympic gold-medal win, then scores in Sabres’ 3-2 victory over Golden Knight

By JOHN WAWROW - AP Hockey Writer

March 3, 2026

BUFFALO — Tage Thompson scored after being honored for helping the U.S. win an Olympic gold medal in hockey, and the Buffalo Sabres won their fourth s...

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Hockey, Local Sports, Sports

Sabres honor US Olympian Thompson, with ex-captain Eichel even getting a cheer

By JOHN WAWROW - AP Hockey Writer

March 3, 2026

Tage Thompson wasn’t going to let Jack Eichel and the Vegas Golden Knights spoil his gold-medal tribute in Buffalo. Riding the wave of energy generate...

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Local News, News

No injuries in early morning fire at Bradford refinery

March 3, 2026

BRADFORD, Pa. — The Bradford City Fire Department was dispatched to a second-alarm fire at American Refining Group Inc. (ARG) at 3:53 a.m. Tuesday, an...

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Basketball, Local Sports, Sports

Bulls capture 2026 Boys League Title

March 3, 2026

The Bulls, champions of the 2026 Boys League (Grades 4–6), are pictured. Team members are Lucas Gunsolus, Elijah T. Cree Hall, Kobe Kinnaird, David Fo...

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Local News, News, NY State News

Gies, candidate in 23rd, wary of ‘another regime change war’

By JIM ECKSTROM jeckstrom@oleantimesherald.com

March 3, 2026

Democratic congressional candidate Aaron Gies expressed concern Tuesday over the widening conflict in the Middle East following strikes conducted by t...

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Allegany County Source

Cattaraugus County Source

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Most CX Operations Will Soon Use AI to Help Agents Better Engage Customers, Frost & Sullivan Study Finds

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